Patient outcomes are linked to patient satisfaction. Not surprisingly, patients who are more satisfied with their healthcare experience are more likely to adhere to treatment plans and maintain their relationships with providers long term.
Practices with higher patient satisfaction have more patients and revenue. Satisfied patients are more likely to keep coming back, and to recommend providers to family and friends, giving your practice ‘free positive advertising’ that equates to increased revenue.
Higher patient satisfaction reduces risk. As much as positive referrals fuel growth for your practice, conversely, practices with low patient satisfaction scores are shown to have higher risk of being named in lawsuits.
Improve process and systems based on real data. Many practices are reluctant to conduct patient satisfaction surveys, yet in doing so, often uncover remarkable findings about what’s truly important to patients, and it’s not always what they expected.
Get your entire staff ‘rowing’ in the same, patient focused direction. Your patients interact with multiple members of your staff every time they visit.
Knowing what patients think and how they perceive services rendered is a growing necessity in modern healthcare management. Among other key factors, patient satisfaction is of utmost importance for credentialing and quality assurance. Patient satisfaction is a recognized instrumental component in monitoring a healthcare facility’s quality of care in relation to costs and services offered.
We develop survey questions based on research and best practices to generate honest results. We make it easy for your patients to respond, encouraging straight-forward feedback that you can use immediately.